Optimizing a Banking Chatbot for Performance, Scalability & Engagement
The Challenge A leading financial institution approached dataquartz with the goal of enhancing its customer service chatbot. While already in […]
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Enabling 24/7 BI Managed Services for a Global Enterprise
The Challenge After implementing a powerful Intelligent Data Platform (IDP), our client required ongoing BI Managed Services to ensure smooth
Automating Call Center Audits with AI: A Telecom Case Study
The Challenge A major telecom provider in Asia was facing growing inefficiencies in its call center quality audit process. Their